What is Front Office BPO and How It Works?

Let’s be honest—we’ve all been in that awkward situation where we're trying to explain our location over a phone call using vague references like “I’m near a big tree” or “beside a yellow house.” It’s confusing, frustrating, and honestly… unnecessary now. Thanks to  Dropped Pins in Google Maps , you don’t need to describe your surroundings like a treasure map. You can simply drop a pin on the exact spot and share it. That’s it. Easy, accurate, and super helpful. What Exactly Is a Dropped Pin? A  Dropped Pin  in Google Maps is a small but powerful feature that lets you mark a precise location on the map, even if there’s no street name or address. Once you drop it, you can save it for later or share it with anyone. It’s been around since 2007, and it’s still one of the most underrated features of Google Maps. How to Drop a Pin on Google Maps (Mobile) We mostly use Google Maps on our phones, right? So here’s how to drop a pin on your mobile device: Open the Google Maps app. ...

 Following years of prototypes and exclusive developer editions, Snap is gearing up to release Snap Specs, its debut consumer AR glasses, in 2026. These stylish, immersive Snap Specs utilize advanced on-device technology and Snap’s extensive AR ecosystem, aiming to revolutionize daily digital interactions. Designed for accessibility, Snap Specs move beyond niche use, offering a natural and enjoyable AR experience for everyone. What Are Snap Specs? Snap Specs are state-of-the-art AR glasses that layer digital content over the real world using transparent lenses. Unlike earlier Snap Spectacles, which focused on video recording, Snap Specs provide a fully engaging AR experience. Highlighted Features of Snap Specs Streamlined Design : Lighter and slimmer than the 2024 developer model, ideal for constant wear. Broader Perspective : Advanced waveguide optics deliver a wider, more vivid AR field. Snap OS : A custom operating system supporting gesture and voice controls, plus app integrati...

  WhatsApp Ads Have you heard about WhatsApp’s latest feature, WhatsApp Ads? If you follow tech news, you’ve likely come across it. For those who haven’t, don’t worry—WhatsApp will ensure you notice soon enough. WhatsApp is launching WhatsApp Ads in the Update tab, where status updates and channel posts appear. This space will now include ads, marking a significant shift for WhatsApp. Meta, WhatsApp’s parent company, views WhatsApp Ads as a key monetization strategy, moving away from its traditional no-ad policy. With WhatsApp Ads, Meta is embracing a business-first advertising model, empowering businesses to engage with users more effectively. This blog dives into WhatsApp Ads, exploring how they benefit businesses and what they mean for users. Shift Towards Monetization WhatsApp is a primary communication platform for many, with over 2 billion users worldwide. More than 1.5 billion of them regularly check updates, making WhatsApp a goldmine for businesses. These numbers highlight...

  The Power of Affiliate Marketing The landscape of earning has evolved, offering innovative ways to generate income, even while you sleep, through affiliate marketing. This lucrative strategy enables digital marketers, publishers, and content creators to earn commissions by promoting others' products and services. Affiliate marketing is renowned for delivering significant payouts per sale, making it a highly appealing revenue stream. Influencer Marketing Hub projects affiliate marketing to reach $15.7 billion globally by 2025, while Statista notes U.S. business spending on affiliate marketing hit $8.9 billion in 2023, highlighting its growing influence. To maximize your affiliate marketing earnings, implement these top strategies. Understanding Affiliate Marketing & Its Mechanics Affiliate marketing centers on earning commissions by promoting third-party products or services. Affiliate marketing involves collaborating with companies, using unique affiliate links to drive...

In 2025, the advertising sector is expected to surge by 10,730 crore INR, a 7% jump, yet this is only a slice of the marketing landscape. Whether you're new to the game or a seasoned pro, the growth potential is massive. The catch? You need a rock-solid marketing strategy —a safety net before you dive into heavy investments to propel your client’s business forward. Today’s challenges include a crowded market, fleeting audience attention, and ever-shifting algorithms that make organic reach tough. But with the right approach, these hurdles are surmountable. Here’s a streamlined guide to building a killer marketing plan in seven steps. Step 1: Dive Deep into Market Research A great marketing plan starts with data. Understand your audience, industry shifts, and competitors to lay a strong foundation. Know Your Audience : Build buyer personas detailing demographics, pain points, and behaviors. Collect data on age, location, income, and preferences to customize your approach. Stay on T...

  In the competitive world of sales, understanding customer needs and addressing their concerns is critical to closing deals. While skilled salespeople have long relied on intuition to gauge customer interest, modern technology—specifically generative AI —has transformed this process. By detecting hesitation moments and providing actionable insights, AI empowers sales teams to enhance efficiency, build trust, and convert more leads into loyal customers. This article explores how AI identifies customer uncertainty, highlights real-world applications, and provides a detailed four-step strategy to turn hesitation into sales opportunities. What Is Generative AI? Generative AI refers to artificial intelligence systems that create new data, content, or insights based on patterns in existing information. Unlike traditional AI, which analyzes data to produce predefined outputs, generative AI can produce personalized content, predict trends, and offer tailored recommendations. In sales, thi...

  In the fast-paced world of digital marketing, staying updated with search engine innovations is vital for businesses and content creators. One such innovation, AI Overviews , has transformed how users interact with Google Search, raising critical questions about its impact on website traffic. This blog explores what AI Overviews are, their mechanics, and how they influence online visibility, offering actionable insights for SEO professionals and website owners. For an in-depth guide, visit Orage Technologies’ AI Overviews resource. What Are AI Overviews? AI Overviews is a Google Search feature that delivers AI-generated summaries at the top of search results, designed to provide quick, comprehensive answers to user queries. Powered by advanced AI models, this feature synthesizes information from multiple web sources into a concise, conversational response. Unlike traditional featured snippets, AI Overviews offer broader context, often including bullet points, visuals, or direct a...

  Published by  Orage Technologies —Your Trusted Partner in Tech Trends & Digital Solutions Apple’s Worldwide Developers Conference (WWDC) 2025 just concluded, and as always, it didn’t disappoint. With major AI integrations, deeper personalization, and future-ready features teased for iOS 26, the buzz is real. At  Orage Technologies , we’re always keeping a close eye on cutting-edge developments so we can help our clients and readers stay one step ahead. In this post, we’ll walk you through the most exciting announcements from WWDC 2025 and the top iOS 26 rumors worth watching. WWDC 2025 Highlights 1. Apple Intelligence Levels Up One of the biggest highlights this year was the introduction of  Apple Intelligence— Apple’s refined AI system that blends on-device machine learning with cloud-powered models. From writing emails and generating images to suggesting next-best actions in your workflow, it’s all about making user experiences smarter and smoother. At  ...